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Walk Through Guarantee

We provide a unique walk through guarantee for your peace of mind and the ultimate customer service experience:

  • You are always encouraged to attend the inspection;
  • You can walk through the inspection with the inspector every step of the way*;
  • You can ask our inspector as many questions as you like during the inspection and our inspector will stop to answer them to your satisfaction;
  • There are no time limits on our inspections, we stay until the job is done;
  • After the inspection you can call our inspector with any other questions you may have at no cost to you other than the cost of a conventional phone call;
  • A detailed Australian Standards compliant report is delivered to you no later than 24 hours after the inspection;
  • No hidden charges or surprises; and
  • Your satisfaction is our priority and our customer service is second to none.

*Unless the inspector deems it unsafe for you or the inspector to do so.


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